American Red Cross Medical Director in Norfolk, Virginia

Job Description:

Position Summary:The American Red Cross is seeking a Medical Director for our Mid-Atlantic Blood Services Division, located in Norfolk, Virginia! Our blood donors are ordinary people – high school students, factory and office workers, business executives, parents and grandparents, and people from every walk of life. But they share common motivations – a generous spirit, a desire to give back to their community and to help others. If these are values that are important in your job search we encourage you to apply for a Medical Director position at the American Red Cross today to learn more.

What do the best Red Cross physicians do differently than your typical Transfusion Medicine physician?

  • Our physicians put themselves out there for internal talks and conferences, to meet with hospital clients and to meet with industry leaders. The Red Cross firmly believes in a performance-driven environment. Even new Medical Director teammates have substantial opportunity to grow professionally & increase their scope of responsibility within the American Red Cross physician group.

    What does a Red Cross Medical Director need to do to be successful?

  • Be a team player – in this role you will be partnering closely with the members of your Region. Additionally, you'll be joining a network of physicians throughout a larger geographic division and as well as a national network of 30+ Transfusion Medicine physicians. Last but certainly not least – you'll be working closely with C-level Hospital clients and Transfusion Service Medical Directors in your geographic region. Outstanding public speaking/presentation skills and interpersonal skills are essential to success in this role – we're looking for someone that can do the "paperwork" that is part of any Medical Director job but also someone that is truly motivated & energized by working with people.

    What needs to be done first?

  • Learn the organization – as the largest single provider of blood products, we have nationally standardized SOP's and best practices. Our size is a significant differentiator from comparable local/regional hospital positions – this is both a strength and a challenge. Here at the Red Cross, you will be joining a large organization that runs over 200,000 blood drives per year and supplies approximately 2,700 hospitals.

There are a lot of blood banks – what makes the Red Cross different?

  • We're really good at what we do. Our blood program has been in place for nearly 75 years. Additionally, our size and long experience in the field means that we do more than collect blood – in this role you would be part of an organization with the largest IRL network in the country, provides both Therapeutic Apheresis and Stem Cell collection & offers well-received CME opportunities to our hospital partners. You can learn more about the different types of services our Biomedical Services group provides at

**If the final candidate selected is out of area, relocation will be offered.

Responsibilities:Medical Consultant in Transfusion Service, Patient Services, Patient Blood Management 1. Provide medical consultation in transfusion medicine, blood banking and patient services to hospital customers. 2. Organize and participate in regional Medical and Technical Advisory Committees or equivalent programs for hospital customers. 3. Provide continuing medical education to external customers and internal audiences. 4. Promote the safe and effective use of blood components through interactions with hospital customers, and participation on transfusion committees and professional organization committees (i.e., AABB, CAP). 5. Direct patient service programs including but not limited to therapeutic apheresis, stem cell collection and processing, perioperative autologous cell salvage, and patient blood management.

Medical Oversight of Blood Center Operations and Regulated Activities 6. Direct the medical aspects of regulated blood center operations including collections, donor management, recipient adverse reactions, suspect product investigations, and other operational systems. 7. Direct investigations of donor complications and recipient transfusion reactions by interacting with the Donor and Client Support Center to ensure timely completion, documentation and reporting to BHQ hemovigilance program. 8. Participate in the development of national procedures, policies or position statements on medical criteria for donor eligibility and safety, component quality, and transfusion practice. 9. Serve as CLIA Laboratory Director for regulated collection activities in assigned regions, immunohematology laboratories, HLA laboratories, stem cell collection and processing, and/or national testing laboratories. 10. Investigate concerns and complaints related to donor complications, customer service, or hospital relationships including notification of Executive Leadership, as necessary; plan and implement appropriate corrective actions.

Perform other duties as assigned. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.

Scope:Divisional Medical Directors perform all the medical roles and functions related to regulated blood center operations, patient services, and laboratory supervision in the regions to which they are assigned. • Interact with hospital customers, donors and staff to provide consistent, timely and comprehensive medical guidance and information.• Perform medical and clinical duties to support regional or divisional activities and ensure adequate coverage in all domains. • Provide and develop Patient Services programs in the region.• Provide medical expertise and expert opinion to other internal and external audiences, including but not limited to operations, sales and marketing, the Office of General Counsel, regulatory agencies, and public inquiry.• Participate in BHQ continuing medical education programs.

The position also includes medical supervision and collaboration with the research laboratory co-located with the regional headquarters in Norfolk. Duties will include providing support for all protocols involving blood donors, radiolabelling of components, and transfused blood product recovery studies. Prior experience or training as a radiation safety officer or authorized user is ideal, but training will be offered.

The Divisional Medical Directors will be expected to travel between the regions to which they are assigned, as little as 20% but up to 50% of their time as needed.

Qualifications:• M.D. or D.O. degree with post-graduate training/specialization in blood banking/transfusion medicine is required.• Board certified or eligible in internal medicine, pediatrics or clinical pathology.• Board certified or eligible in blood banking/transfusion medicine is highly desirable.• Extensive knowledge of current/projected trends in transfusion medicine/blood banking and hospital health care highly desirable.• Knowledge of medical/technical principles of blood center operations.• Must be licensed in the state of the primary site of the region and all states served by the region and/or Division, as needed.• Minimum five years experience in blood banking/transfusion medicine, or related field.• Completion of a blood banking/transfusion medicine fellowship and board certification in blood banking/transfusion medicine, hematology and/or internal medicine are desirable.• Experience in relevant medical/scientific research and scholarly activities sufficient to warrant academic appointment is highly desirable.


Apply now! Joining our team will provide you with the opportunity to make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

The American Red Cross is a diverse nonprofit organization offering its employee's professional development and growth opportunities, a competitive salary, comprehensive benefits, and a collaborative team spirit environment.