Crestline Hotels Maintenance Tech (Loss Prevention) PT in Suffolk, Virginia
The ultimate mission of the hospitality Engineering will be to ensure our guests satisfaction by exceeding their expectations. The position is primarily responsible for maintaining the building, grounds and mechanical equipment with particular attention towards safety and security.In addition, the role is accountable for performing maintenance tasks on a daily basis that are critical to providing an exceptional stay to each and every guest.
Maintain timelines and work schedule in accordance with the preventive maintenance program
Check work orders and night report for any assignment to be completed
Perform Preventive Maintenance work orders. For example:
Monitor and maintain all laundry and kitchen equipment
Maintain guestrooms using rooms preventive maintenance program
Change air-conditioning filters per the maintenance program
Check HVAC equipment; change filters, belts, bearings and lubricate as necessary. Also check for unusual noise or vibration, and adjust as necessary
Change or repair locks as needed
Perform general maintenance to guestrooms and public areas
Perform guest requests as assigned
Assist in all phases of repair work
Assist other engineering personnel as instructed by supervisor
Maintain cleanliness and organization of the work area
Maintain the proper use, cleaning, maintenance and storage of all tools. Handle chemicals for designated uses/surfaces
Ensure security of any assigned keys
All other duties as assigned
Ensure all guest room doors are secured; assist guests with room access. Investigate suspicious persons on hotel property.
Conduct designated investigations into theft or lost items, noise complaints, assault complaints, food poisoning complaints and other guest complaints; complete documented reports.
Document all pertinent information in the log book daily.
Complete all paperwork and closing duties before leaving.
Clean and professional appearance
Ability to communicate clearly (Speaking and writing)
Ability to utilize basic technology including a smartphone and a computer
Experience in maintenance or building trades preferred
Must be available to work weekday and weekend shifts.
Bonus/Incentive Pay: Not Applicable
External Company Name: Crestline Hotels & Resorts, LLC
External Company URL: www.crestlinehotels.com