Avis Budget Group Clerk Fleet Processing II in Virginia Beach, Virginia
Responsible for ensuring all Avis Budget Group title and registration paperwork is processed timely and accurately. Respond to incoming calls and e-mails promptly, providing all necessary research and documentation needed. In addition, they will be handling paying invoices, data entry of various car information, auditing, as well as addressing processing and DMV issues. Handles direct online data entry to various state DMV systems.
Use Vehicle Registration Utility system to add vehicles, assign MVA’s to cars, renew cars, pay invoices, and request plates. Also handles direct online data entry to various state DMV systems.
Answer customer calls, call DMV’s, mail car packets, completes DMV reporting
Send copy of registrations and insurance verifications
Count and sort mail
Complete DMV work for various states
Separate and prepare all documents for image scanning
Complete Full adds to ensure correct delivery dates are in system
Retrieve key codes, file, and sign forms
Cross train with Registration Renewal, Element, MSO processing, etc.
Complete other duties as assigned
High School degree/GED required
3-5 years data entry experience, customer service skills required. Microsoft office skills a plus.
Excellent data entry skills, multi-tasking, organizational skills, Excel knowledge, and good written communication skills required. Good analytical skills and some macro knowledge preferred. Must be able to work in a fast paced work environment.