Freedom Mortgage Production Assistant in Virginia Beach, Virginia

Production Assistant

  • Job ID:2237

  • Functional Area:Operations

  • Employment Type:Full Time

  • Location:Virginia Beach, VA

  • Department:South Rgl Mgr Mid Atl

  • Relocation Provided:No

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Position Description:


Assist their assigned Retail Loan Officers in Sales, Marketing and Post-Application activities

Essential Job Functions:

  • Perform specific tasks assigned by Loan Officer

  • Assist in marketing Realtors, Builders, and 3rd party referral sources with their assigned LO or on the LO’s behalf to increase production

  • Interact with operations partners (processing/closing/UW ) to provide the best customer service and most efficient origination practices

  • Ensure files move through processing and closing in a timely manner

  • Establish appointments with clients

  • Meet with clients to complete necessary documents

  • Promptly respond to client’s questions and concerns

  • Follow up with clients at all times, keeping them informed of the loan process

  • Systematically store and maintain client data and files

  • Daily illustration of excellent customer service skills with clients and applicants to ensure client retention

  • Proficiently assist in the development of financial objectives in association with Loan Officer present customer database


To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education and/or Experience:

High School Diploma or GED. One to two years related experience and/or training; or equivalent combination of education and experience.

Freedom Mortgage is a privately held, full-service residential mortgage lender licensed in all 50 states, Washington D.C., Puerto Rico and the Virgin Islands. We are one of the largest and fastest-growing privately held mortgage companies in the country, as well as the #7 lender in the nation. Freedom Mortgage currently services more than $100 billion, and we are a top VA and FHA lender. And we are continuing to grow! Freedom Mortgage is again on the Inc. 5000 list of the nation’s fastest growing private firms. This year we ranked #1842; our revenue ranks as the largest in the state of NJ and largest nationwide in the category of Financial Services in 2017.

Freedom Mortgage has over 5300 employees and offices nationwide. Locations include suburban Philadelphia (multiple sites in Southern New Jersey and Fort Washington, PA) and Fishers, IN, two regions where we were named Top Workplaces. We also have large operating centers in Melville, NY; Orlando, FL; San Diego, CA; San Dimas, CA; and Tempe, AZ.

Freedom Mortgage team members enjoy our total rewards program, including excellent benefits, perks, business casual dress, rewards programs, training, development and career opportunities. Community spirit is one of our shared values and Team Freedom Cares is our philanthropic arm helping us get involved in the communities in which we operate. Learn more about us and apply!

Freedom Mortgage Corporation is an Equal Opportunity Employer committed to workforce diversity. Qualified applicants will receive consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or their status as a protected veteran or an individual with disabilities. Local applicants encouraged to apply. Employment contingent upon successful completion of background investigation. Smoke-free workplace. Drug-free work environment. Excellent benefits package including medical, dental, vision and 401(k). All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search. LENDER NMLS ID:2767

Equal Opportunity Employer- Minorities/Females/Disabled/Veterans